Read all of the updates from the project.
All Updates
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Launching March 17
USC’s Enrollment Services Division (ESD) is proud to announce the launch of a new Salesforce Contact Platform on March 17, 2025. By replacing Oracle Service…
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Build Begins
Starting in October, the ESD project team and subject matter experts engaged in over 20 Discovery Workshops led by Cloud for Good. These workshops…
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Project Kickoff and Timeline
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SWOT Analysis Complete
Provost IT conducted six SWOT sessions with steering committee members discussing the impacts of the Division’s student engagement practices and processes. Together, we documented…